We will refund part or all of your order where:
1) you have contacted us within 24 hours of the collection time to alert us of concerns
2) proof of 'failure' can be substantiated
3) the item you have requested is unavailable.
All orders are subject to availability.
We will not refund any orders that have not been collected within 15 minutes of the scheduled collection time.
If the products are of unsatisfactory quality, misdescribed or incomplete you may return the products, at which time we will offer a replacement or a refund.
No exchanges or refunds will be made for missing items or inadequate quantities once the products have left the store after collection. You should therefore check your order at the time of collection before leaving the store. No exchanges or refunds will be made as a result of the quality of the products deteriorating due to you missing your selected collection time, or for loss or normal deterioration of the products occurring after the products are collected.
Refunds will be given in the same method as the order was paid.